❌ Cancellation Policy – wox.gr
At wox.gr we strive to provide a seamless shopping experience. However, we understand that you may need to cancel your order. Below you will find our cancellation policy in detail.
1. Cancellation window
You can cancel your order within 12 hours of placing it. After this time, cancellations may not be possible as orders are processed immediately for fast shipping.
2. How to cancel
To request a cancellation, please contact our team directly:
- 📧 Email: info@wox.gr
- 📞 Phone: 210 260 2469
- 📱 Mobile: 698 368 9594
Please quote your order number for faster service.
3. Eligibility
- Cancellation is only possible if the order has not been shipped .
- Customized or personalized products may not be able to be canceled.
4. Refund
If your order is eligible for cancellation, we will issue a full refund . The refund will be made using the same payment method and will typically appear in your account within 24–48 hours (depending on your bank).
5. Exceptions
In rare cases of force majeure (e.g. natural disasters, supplier problems), wox.gr reserves the right to cancel orders or delay shipments. In such cases, we always inform customers and suggest alternatives.
6. Policy updates
wox.gr reserves the right to update this policy. Any changes will be posted on this page.
7. Contact
For questions regarding cancellations, we are always by your side: info@wox.gr | 210 260 2469 | 698 368 9594
📌 For more details, see the Terms of Use , Returns Policy and Privacy Policy .