Contact wox.gr
The wox.gr team is here to help before and after your purchase with questions about products, orders, shipping, returns, warranties, and technical support. Get in touch with us in whichever way works best for you.
Support hours
Athens Logistics & Patras Warehouse
wox.gr’s main warehouses and logistics operations are based in Athens. A large part of our storage, inventory management, and order distribution is coordinated from there.
The Athens logistics facilities mainly support the company’s internal operations, marketplace partnerships, order preparation, and distribution through our partner courier and transport networks.
For this reason, the Athens warehouses do not operate as retail stores and are not customer pickup locations.
The warehouse available for customer pickups is located in Patras. Pickups are by prior arrangement only and once we have confirmed that your order is available and ready for collection.
Before visiting the warehouse, please contact us to avoid an unnecessary trip and to confirm that your order can be handed over right away.
Warehouse & logistics information
wox.gr’s main warehouses and logistics operations are based in Athens. A large part of our storage, inventory management, and order distribution is coordinated from there.
The Athens logistics facilities mainly support the company’s internal operations, marketplace partnerships, order preparation, and distribution through our partner courier and transport networks.
For this reason, the Athens warehouses do not operate as retail stores and are not customer pickup locations.
The warehouse available for customer pickups is located in Patras. Pickups are by prior arrangement only and once we have confirmed that your order is available and ready for collection.
Before visiting the warehouse, please contact us to avoid an unnecessary trip and to confirm that your order can be handed over right away.
Important: Pickups from the Patras warehouse take place only after confirmation from our team. This ensures that the product is at the specified location and ready for collection.
What you can contact us about
wox.gr | Service that stands out
We’re here to help before and after your purchase, with the aim of providing fast, personal, and reliable support.
Phone support:
Monday–Friday, 09:00–14:00.
You can message us via WhatsApp or email
anytime. Requests are handled
on business days.
If needed, our team can also
contact you by phone.