Shipping Methods
At wox.gr, we ship your orders quickly and securely through established courier partners.
We work with Geniki Taxydromiki, Speedex and BOX NOW, offering reliable delivery, shipment tracking and options for different parcel types.
We prefer established courier networks
We choose couriers and established distribution networks even for fairly large or heavy parcels, wherever this is practically feasible.
This provides better updates on the progress of your shipment, tracking and a more organized delivery process.
Geniki Taxydromiki
Shipping throughout Greece, with additional cost-effective options for large prepaid parcels.
Speedex
A particularly useful option for large or heavy parcels, mainly for prepaid orders.
BOX NOW
24/7 locker pickup for prepaid orders that fit in the available compartments.
Fast dispatch: When a product is listed as “In Stock”, it is available for immediate processing. Orders for available products placed on business days by 14:00 are dispatched the same day where possible.
Shipping costs
Shipping costs are calculated automatically at checkout and depend on the weight, dimensions, delivery area and available shipping options.
The final cost is displayed before you complete your order, so you know the shipping charge in advance.
Estimated delivery times
Delivery times may be longer in remote or hard-to-reach areas.
Large or heavy items
For large or heavy products, choosing prepayment may offer significantly more economical shipping options than cash on delivery.
Depending on the product and destination, options such as Speedex or Geniki Taxydromiki Cargo may be available. The options actually available and the final cost are displayed at checkout.
Track your shipment
After your order has been shipped, you will receive the shipping details and can track the progress of your parcel.
Track Your OrderChanging the delivery address
If you need to change the delivery address, please contact us as soon as possible.
If your order has already been handed over to the courier, the possibility of making a change depends on the shipment's status and the relevant company's policy.
Failed delivery
If the courier is unable to complete the delivery, they may make another attempt or hold the parcel temporarily at a local branch.
If the parcel is not collected, it may eventually be returned to our warehouse.
Checking your parcel on delivery
- Check the outside of the packaging when you receive it.
- If the packaging is visibly dented or damaged, notify the courier before the delivery is completed.
- If you notice any damage or issue, contact us as soon as possible and keep photos of the packaging and product.
Changing the delivery address
If you need to change the delivery address, please contact us as soon as possible.
If your order has already been handed over to the courier, the possibility of making a change depends on the shipment's status.
Failed delivery
If the courier is unable to complete the delivery, they may make another attempt or hold the parcel temporarily at a local branch.
If the parcel is not collected, it may eventually be returned to our warehouse.
Checking your parcel on delivery
- Check the outside of the packaging when you receive it.
- If there is visible damage, notify the courier before the delivery is completed.
- If you notice an issue, keep photos and contact us as soon as possible.
Peak periods: During periods such as Black Friday, Christmas, extreme weather events or days with high shipping volumes, courier companies may experience delays.
Need help?
The wox.gr team is here to help with any questions about shipping, delivery or the courier option for your order.
Phone support:
Monday–Friday, 09:00–14:00.
You can message us on WhatsApp or email us
at any time. Requests are handled during
business hours. If needed, our team
can also contact you by phone.