📦 Shipping Methods
- 📮 ACS Courier – Small & medium-sized parcels.
- 📦 Box Now Lockers – Pickup from an automatic locker 24/7, fast & easy.
- 🚛 Veinoglou Transport – Bulky / heavy packages (>20kg or large volume).
📌 Note: Everything that appears "In Stock" on wox.gr is in our warehouse. Orders placed by 3:00 PM are shipped the same day .
💶 Shipping Cost
It is automatically calculated at checkout based on weight/volume , region and payment method .
⏱ Delivery Times
- 📮 ACS Courier: 1–3 business days throughout Greece. An SMS with an estimated time is sent before delivery.
- 📦 Box Now Lockers: 1–2 business days. Pick up from locker at any time with a PIN on your mobile.
- 🚛 Veinoglou Transport: 3–7 business days for bulky packages. The driver calls approximately 30 minutes before delivery.
⚠️ Peak periods: (e.g. Black Friday, holidays) there may be minor delays from shipping companies.
🔎 Order Tracking
Upon shipment, you will receive an email/SMS with a tracking number and a link for online tracking .
📏 Bulky Packages (>20kg)
- 🚛 Shipping by courier and delivery to the sidewalk/entrance of the building.
- 💳 Cash on delivery: not supported for shipments by courier.
- ⚡ Alternatively, you can choose courier or Box Now for faster delivery, usually at a higher cost for large packages.
📍 Address Change & Failed Delivery
- ✏️ For address changes, please inform us before delivery so we can give instructions to the courier.
- 📦 If you choose Box Now , you have 48 hours to pick up from the locker. If not picked up, the package returns to the warehouse.
- 📮 If it is not picked up by courier, it remains for a few days at the nearest store for pickup.
✅ Parcel Check Upon Receipt
- 👀 Check the outside of the packaging before signing.
- ⚠️ In case of visible wear, request a note on the courier's slip and contact us within 48 hours .
📞 Contact
Do you need help? The wox.gr team is by your side every day from 09:00 to 21:00.
☎️ Tel.: 210 260 2469 · 📱 Mobile/WhatsApp: +30 6983 689 594 · ✉️ Email: info@wox.gr