OUR WARRANTY POLICY
Welcome to wox.gr (hereinafter referred to as the "Website"). At wox, we are committed to providing our customers with high quality products and excellent service. Our warranty policy reflects our dedication to ensuring your satisfaction with every purchase you make from us. Please read the following information carefully to understand the warranty policy.
1. Quality Assurance:
- We guarantee the quality and authenticity of every product offered on our website. Our team carefully selects and sources products from trusted suppliers to ensure they meet our strict quality standards.
2. Satisfaction Guarantee:
- Your satisfaction is our first priority. If for any reason you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order and we will do our best to resolve the issue to your satisfaction.
3. Product Warranty:
- Many of our products come with manufacturer warranties, which provide additional coverage for defects or malfunctions. Please refer to the product description or contact us for warranty information relating to your purchase.
4. Easy returns and exchanges:
- We offer a hassle-free return and exchange policy to ensure your peace of mind. If you need to return or exchange an item, simply contact us within 1 day of receiving your order and we'll give you instructions on how to proceed.
5. Safe shopping experience:
- Your safety is important to us. We use industry standard encryption technology to protect your personal and financial information when you shop with us online. You can shop with confidence knowing your information is safe.
6. Dedicated customer support:
- Our friendly and experienced customer support team is here to help you with any questions or concerns you may have. Whether you need help finding the right product or solving a problem with your order, we're here to help.
7. Contact us:
- If you have any questions or need help, don't hesitate to contact us at info@wox.gr . Our customer support team is available 9am. to 9 a.m. hours a day, Monday through Friday days a week to help you.
8. Policy Updates:
- We reserve the right to update or modify the warranty policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Thank you for choosing wox.gr. We appreciate your trust in us and look forward to serving you with excellence.
